Academy of Tutorials and Freelancers (“the Academy,” “we,” “our,” or “us”) is committed to protecting the personal information of all individuals who interact with our services. This includes teachers, students, guardians, clients seeking services, and Candidates/Job-seekers providing services. This Privacy Policy describes how we collect, store, use, disclose, and safeguard your information across our website, mobile applications, and any offline communication channels.

1. Information We Collect

We collect the following categories of personal information:

• a. Information you provide to us directly:
  • Full name, phone number, email address, and physical address.
  • Educational qualifications, skill details, résumé/portfolio (for teachers and Candidates/Job-seekers).
  • Student details, academic needs, and tutoring requirements (for guardians).
  • Project requirements and business details (for clients).
  • Payment information and bank account details for payouts or refunds.
• b. Automatically collected data:
  • IP address, browser type, device information.
  • Login timestamps, page views, interaction logs, and click-stream data.
  • Cookies and tracking identifiers to improve security and performance.
• c. Financial & sensitive information:Collected only when required for secure payment processing and identity verification.

2. Purpose of Data Collection

Your data is used for the following purposes:

• To match teachers with students and Candidates/Job-seekers with clients.
• To verify identity, prevent fraud, and maintain platform safety.
• To process payments, payouts, refunds, and commissions.
• To personalize user experience and improve service quality.
• To send notifications, updates, reminders, and support responses.
• To comply with applicable laws, regulations, and government requirements.

3. Consent

By signing up or using our platform, you agree to our collection and use of your personal information as described in this Privacy Policy. You may withdraw consent at any time by contacting us; however, certain services may become unavailable as a result.

4. Data Sharing and Disclosure

We do not sell your personal data. Your information may be shared only under the following circumstances:

• With teachers, guardians, clients, or Candidates/Job-seekers solely for matching and service facilitation.
• With banks, payment gateways, and authorized processors for legitimate transactions.
• With government or legal authorities when required by law.
• With trusted third-party services (e.g., hosting, email, storage) that operate under confidentiality and data protection agreements.

5. Data Storage and Retention

All personal data is stored securely on encrypted servers and systems. We retain your data only for as long as necessary to fulfill the purposes described above or to comply with legal obligations.

6. Data Security

We employ strict administrative, technical, and physical security measures, including:

• SSL encryption for web traffic and sensitive transactions.
• Access controls, authentication workflows, and password hashing.
• Routine audits, security monitoring, and threat detection systems.

Despite our best efforts, no system is completely immune to security risks. Use of our platform is at your own discretion and risk.

7. Your Rights

You may exercise the following rights under Indian privacy standards:

• Access: Request a copy of your personal data.
• Correction: Request updates or corrections to inaccurate data.
• Deletion: Request removal of data no longer required.
• Withdrawal of Consent: Opt-out of data processing practices.

To exercise your rights, contact us at: contact@aotf.in

8. Cookies and Tracking

Our platform uses cookies to improve user experience, enable login sessions, and analyze platform usage. You can disable cookies from your browser settings; however, some platform features may not function correctly afterward.

9. Third-Party Links

Our website may contain external links. We are not responsible for the privacy practices, content, or security of those third-party websites.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be reflected by the “Last Updated” date above. Continued use of our services after updates signifies acceptance of the revised policy.

11. Contact Information

For any privacy-related questions, please reach us at:

• Academy of Tutorials and Candidates/Job-seekers
• Kolkata, West Bengal, India
• Email: contact@aotf.in
• Phone: +91 6290338214